iTech
SOAR/SOARFIN/SOARHR Software Development
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Service Description
Provides operational support for the university's Enterprise Resource Planning (ERP) systems, SOAR (Southern's Online Accessible Records-Student and Faculty/Staff), SOARFIN (Southern's Online Accessible Records-Financials for financial administration and reporting) and SOARHR (Southern鈥檚 Online Accessible Records-Human Resources and Payroll).
Services Offered
This includes upgrades, patches, development, testing, data extraction, data import, research and trouble shooting, and analysis.
Eligibility
Faculty, staff, administration, departments, affiliates and others are eligible
To Request Service
Development requests are reported and tracked via the SOAR Software Development Request (SDR) process. This is accessible by signing into and navigating to Home > USM Utilities > Request for Development > Use > Request for Development.
Availability
Normal business hours: 8 a.m. - 5 p.m., Monday through Friday
For Problems or Issues, Contact
For SOAR, SOARHR, and SOARFIN problems or issues, enter a and identify the type of problem/request as SOAR, SOARHR, or SOARFIN.
Related Charges
None
Service Owner
Richard Craig
